Products

Step

Sana Admin Location

Task

Sana Help Article

Status

1

Web pages > Product pages

Make sure that you can see product pages in Sana Admin after Product import task has successfully completed.

Product Pages

 

2

Web pages > Product pages

Check that the product titles and descriptions, and their translations are retrieved from ERP. Product descriptions and translations can be retrieved from ERP or added directly in Sana Admin.

Product Pages

 

3

Web pages > Product pages

Check that the product images are available and are shown correctly in the webstore.

Product Images

 

4

Web pages > Product list pages

Make sure that the product list pages have been successfully created when importing item categories from ERP.

Import Item Categories from ERP

Product List Pages

 

5

Web pages > Product list pages

Check that the product sets linked to the product list pages are correctly shown in the webstore.

Product List Pages

Product Sets

 

6

Setup > Products > Price

Check whether the presentation of prices is configured the way you need and prices are shown to all required customer types.

Price Settings

 

7

Setup > Products > Price

If you use volume prices in your ERP system, check that they are enabled and shown in your webstore.

Price Settings

 

8

Setup > Products > Product specifications

Check that all required product specifications are configured and shown in your webstore on the product details and/or product list pages.

Product Specifications

 

9

Setup > Products > Stock and assortment

Check that product presentation (view vs order) and stock visibility are configured correctly for B2C and B2B customers, and sales agents.

Product Availability

Stock Presentation

 

10

Setup > Products > Stock and assortment

If you use customer assortment rules in your ERP system to show different products to different customers, check that the correct customer assortment mode is enabled in Sana and products are shown correctly to different customers in the webstore.

Customer Assortment

 

11

Setup > Products > Stock levels

Check that the stock levels are configured correctly for product categories.

Stock Levels

 

12

Setup > Products > Units of measure

If you use different units of measure for products in your ERP system, check that they are enabled in Sana and shown in the webstore for the correct customer types.

Units of Measure

 

13

Setup > Products > Units of measure

Check that the correct quantity rounding is set per unit of measure and it works in the webstore.

Units of Measure

 

14

Setup > Products > Units of measure

If you use the delivery services which require weight and physical dimensions of a package to calculate the shipping cost, check that correct weight and dimension units are set in Sana.

Units of Measure

 

15

Setup > Products > Product comparison

If you want to allow your webstore visitors to compare different products to see the difference, check whether product comparison is enabled in Sana and required product specifications are used to compare products.

Product Comparison

 

16

Not in Sana but in ERP

Related products are configured in ERP and shown correctly on the product details pages in the webstore.

Related Products