What’s New in Sana for SAP S/4HANA

Release date: December 27, 2024
Sana ERP Connector Version: 134

Learn about new features, improvements, and bug fixes in this release.

What's New

Multi-Location Stock

We’re excited to introduce our latest feature: Multi-Location Stock. This powerful enhancement allows your webstore visitors to see real-time inventory levels from SAP S/4HANA across multiple storage locations. With this new feature, customers can effortlessly see product availability across various storage locations, ensuring they have the most up-to-date information to make informed purchasing decisions.

This initial feature release provides a basic view of stock levels at various locations and is subject to change. While currently focused on showing product stock from different storage locations, this feature lays the foundation for more comprehensive inventory management capabilities. Future updates will expand this functionality. We are excited to introduce this feature and look forward to your feedback as we continue to develop and improve multi-location stock management.

Read the Multi-Location Stock article for a detailed description of this feature.

Customer Item Numbers

In some cases, your customers may not be familiar with the material numbers used in your SAP S/4HANA system, which can hinder their ability to find products in the Sana webstore. They prefer to search using their own item numbers for convenience.

We are happy to introduce our new Customer item numbers feature, which you can use to address this challenge. All you need to do is to link your material numbers in your SAP S/4HANA system to your customers’ or vendors’ item numbers and enable the Customer item numbers setting in Sana Admin. Then, both item numbers will be shown in the webstore. This capability enhances user experience by allowing customers to easily search and find products in the Sana webstore using familiar item numbers, streamlining their purchasing process and improving overall satisfaction.

The customer item numbers are shown wherever there are item numbers in the webstore, for example, on the product details pages, product list pages, in the shopping cart, checkout, order details, etc.

Backorder Lines

We’re excited to announce the launch of our new feature: Backorder Lines!

With backorder lines, webstore customers can effortlessly track items (materials) from their sales orders still awaiting shipment. They need to log in to their account and navigate the order history to get a clear overview of all outstanding items and their quantities. This means that customers can now view all their backordered items and quantities in one place, without the need to dig through individual orders.

Based on open sales orders in SAP S/4HANA, customers get accurate and real-time information about items still pending delivery. This helps to reduce uncertainty and keep them informed about expected delivery dates. Also, it makes it easier to plan and manage purchases.

We believe backorder lines will make your customers’ online shopping experience more transparent and convenient.

Real-Time Stock Information in Shopping Cart and Checkout

We’ve introduced a new feature to bring more transparency to your shopping experience. When customers add products to the shopping cart and proceed to checkout, Sana Commerce Cloud can show how many units of an item are available in stock. If customers need more than is currently available, Sana can display when the missing quantity will be replenished. This helps customers confidently plan their purchases, set clear expectations for estimated delivery dates, and ensure they never miss out on what they need.

Real-time stock information is displayed based on the open purchase and/or production orders in SAP S/4HANA depending on the procurement type of a material.

For more information, see Real-Time Stock Information in ERP.

We have also made changes to the Estimated shipment date app that is used to display the replenishment date for the out-of-stock items on the product details and product list pages. Now this app also uses open purchase and/or production orders in SAP S/4HANA depending on the procurement type of a material to display the estimated shipment date.

Sales Order Line Comments

We’re excited to introduce a valuable enhancement to our online shopping experience: item-specific comments!

Previously, customers could only leave a general comment for the entire order. With this enhancement, they can add personalized comments for each item in the shopping cart. It brings greater clarity and a more personalized shopping experience with detailed instructions for each product, ensuring your customers’ needs and preferences are met. Item-specific comments also streamline order fulfillment and reduce the risk of miscommunication.

Just like with the general sales order comments on a header level, item-specific comments are stored directly in the sales order lines within SAP S/4HANA.

We hope this enhancement improves your customers’ shopping experience and makes it even more convenient.

Blocked Customers Can Pay Outstanding Invoices

We’ve introduced an important enhancement to customer blocking. Previously, customers that are blocked in SAP S/4HANA could not pay their outstanding invoices from a Sana webstore. With this update, customers blocked in SAP S/4HANA can now pay their outstanding invoices online from a Sana webstore, even though they are still not allowed to place new orders.

This enhancement allows your customers to settle their debts while preventing them from placing new orders until their account is unblocked. We hope this improvement will streamline your financial processes by reducing the need for manual intervention, improving operational efficiency, and maintaining accurate financial records. This provides a better experience for both your sales team and your customers.

Webstore Optimization

We have implemented the Webstore Optimization app in SAP S/4HANA. It gives webstore administrators greater control over their Sana webstore features. You can tailor your experience by enabling or disabling certain features from this application. This allows you to optimize performance by disabling features you don't use for your Sana webstore, thereby conserving valuable resources and optimizing overall efficiency. By disabling unnecessary features, you can ensure your webstore operates at peak performance without wasting extra resources.

Additionally, this app can be used to specify the compatibility level between the Sana Commerce Cloud webstore and the Sana add-on for SAP S/4HANA to ensure smooth integration and functionality across Sana Commerce Cloud versions. Also, developers and technical specialists can use Elapsed Time Configurations to investigate performance issues, if there are any.

Bug Fixes

Below you will find a list of key bugs fixed in this release. We have not included every bug fix, focusing instead on the most critical ones.

  1. Fixed an issue where sales orders were displayed in the incorrect order in the order history.

  2. Fixed an issue where the order history did not show return receipts and shipments.

  3. Fixed an issue where the supported order type could not be selected in the Webstore Config Fiori app.

  4. Fixed an issue where the filters in the Catalog Overview Fiori app returned incorrect search results.