Real-Time Stock Information in ERP

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NOTE

Sana ERP Connector compatibility
:
  • Microsoft Dynamics 365 Business Central - [Sana ERP connector version 10.0.108 and higher]
  • Microsoft Dynamics 365 for Finance and Operations - [Sana ERP connector version 10.0.108 and higher]
  • Microsoft Dynamics NAV - [Sana ERP connector version 10.0.108 and higher]
  • Microsoft Dynamics AX - [Sana ERP connector version 10.0.108 and higher]
  • SAP S/4HANA - [Sana ERP connector version 134 and higher]

When customers add products to the shopping cart and proceed to checkout, Sana Commerce Cloud can show how many units of a product are physically available in stock. If customers need more than is currently available, Sana can display when the missing quantity will be replenished. This helps customers confidently plan their purchases, set clear expectations for estimated delivery dates, and ensure they never miss out on what they need.

Estimated delivery dates can be displayed in the Sana webstore based on the ATP (available-to-promise) / projected available balance inventory and lead time in the ERP system, ensuring the data is accurate and up-to-date.

  • The ATP inventory / projected available balance is used to show the date when the required product quantity will be available, if a customer needs more than what is currently in stock.

  • The Lead time is used to show an approximate date for when the required product quantity is expected to be available, if a customer needs more than what is currently in stock, though the date and quantity are subject to change. The following formula is used to calculate the date:

    Current date + Lead time in ERP = Estimated delivery date

NOTE

The ATP inventory / projected available balance information is the top priority. If it is available in ERP, it is used to show the dates. If ATP inventory is not available, the lead time is used to calculate the date when the product will be restocked and available again.

For more information about how to set up the ATP inventory and lead time in different ERP systems, read the information below.

If the real-time stock information is not shown in shopping cart and checkout in the Sana webstore, it can happen due to the following reasons:

  • There is no connection between Sana and ERP.

  • The ATP / projected available balance information and lead time are not available for the product in ERP.

  • The settings Stock visibility on checkout and Availability date per product line in checkout are not configured in Sana Admin. For more information, see Display Real-Time Stock Information in Shopping Cart and Checkout.