Display Real-Time Stock Information in Shopping Cart and Checkout

For the best user experience, we recommend showing estimated delivery dates alongside physical product availability.

In Sana Admin click: Setup > Products > Stock and assortment.

The features can be activated based on customer types, allowing for tailored inventory presentation.

• Enable the Stock visibility on checkout setting to display the available stock for products in the shopping cart and during checkout. Stock is not shown if you use the Optimized for large orders order processing strategy. For more information, see Stock Presentation.

• Enable the Availability date per product line in checkout setting to display estimated delivery dates for products in the shopping cart and during checkout if customers want to order more than the available stock.

Below you can see what types of real-time stock information can be displayed.

• Available now: Indicates that the required product quantity is currently in stock and ready to be delivered. This reassures a customer that the required product quantity can be fulfilled without delays.

• Available on a specific date: Shows the date when the required product quantity will be available, if a customer needs more than what is currently in stock.

• Estimated for availability on a specific date: Provides an approximate date for when the required product quantity is expected to be available, if a customer needs more than what is currently in stock, though the date and quantity are subject to change.

• To be defined: Indicates that the date when the required product quantity will be available is unknown. It is displayed if a customer requests a quantity of a product that exceeds the available stock and the ATP inventory or lead time is not set for a product in ERP.

You can choose one of the options in Sana Admin for availability dates per product line in checkout.

• Do not show: Estimated delivery dates are not shown in the shopping cart and during checkout.

• Show concise view: Use this option to show a concise view of the estimated delivery dates, providing clear and straightforward information without overwhelming details. If the requested product quantity exceeds the available stock, the farthest possible fulfillment date will be shown.

• Show detailed view: Use this option to show a detailed view of the estimated delivery dates, including the availability of requested quantities for specific dates if such data is available in your ERP system.