General

The webshop ID where an order was created.

The ID of the order which was created from the Sana webshop when connection between the webshop and Microsoft Dynamics GP was lost. In this case, when connection is back and the order is sent to GP, it will be checked by this ID not to create the order duplicate.

The number of the sales document.

The type of the sales document.

The reference number which a customer can enter on the Order Overview step while placing an order in the webshop.

Customer's shop account e-mail from Sana Admin.

The email address of a webshop administrator.

If customers face some difficulties in the checkout process, a customer service representative can impersonate customers and place the order for them. If a customer service representative impersonates a customer and places an order in the Sana webshop, then the e-mail address of the webshop administrator will be recorded into the sales order.

Using this field, a sales manager in Microsoft Dynamics GP can easily differentiate sales orders placed by the customer and customer service representative.

For more information, see Shop Accounts.

The status of the order after authorization. The order can be approved or declined.
For more information, see Shop Account Roles.

The name of the delivery method selected by a customer in the Sana webshop while placing an order.

The Quote Promotable checkbox indicates whether a customer can convert a quote into an order from the quote details page in the Sana webshop. If this checkbox is selected, a customer can convert a quote into an order directly in the Sana webshop.

For more information, see Order Types: Quotes and Orders.

Sana provides several order processing strategies, one of which is optimized for large orders. It allows placing large orders, for example an order that consists of more than 100 order lines.

If this checkbox is selected, it means that this order or quote is in process of creation by a customer using the optimized for large orders order processing strategy and it is not completed yet. Therefore, a user in Microsoft Dynamics GP should not process (ship, invoice, etc.) draft orders and quotes.

The return reason which a customer selects for the return order while creating a return order in the Sana webshop.

For more information, see Return Orders.

Payment

The name of the payment method selected by a customer in the Sana webshop while placing an order.

The status of the order payment.

The unique payment transaction ID. For more information, see Payment Transaction IDs.

Sana stores the payment method type that was used by the customer to pay for the order, such as Visa, Mastercard, American Express, etc. This payment method type is sent by the payment service provider used to process payments.

Promotion

If a customer applied a discount from Sana Admin to the sales order, information about discount will be available in the Promotion section. There you will see the title of the discount, discount type and amount / percentage, etc.

If a webshop discount from Microsoft Dynamics GP is applied in the shopping cart, the webshop discount amount will be shown in the Webshop Discount field.

Pickup Location

Some delivery services support pickup locations, for example nShift. If customers place an order in the Sana web store and select a shipping carrier which supports pickup locations, they can select a pickup location instead of the shipping address. In this case, the ID and address of the selected pickup location will be stored in these fields.