Payment Transaction IDs
General
Sana Commerce Cloud supports a wide range of payment service providers (PSP) that offer merchant services in all parts of the world. Payment service providers make it possible to accept credit card payments directly from your webstore. They fulfill a vital role by authorizing payments between the merchant and the customers.
Each online payment requires your data to be passed through a PSP. When customers go through your store's checkout, they will need to choose a payment method to pay for an order. When the order is paid by the customer, the payment transaction is sent to the PSP. The payment must then be processed. Online payments are processed for you by your PSP. After this the purchase amount will be transferred to your merchant account.
Payment Transaction ID or Order ID
All payment transactions coming from the Sana webstore through the payment service provider can be seen in the payment system of the PSP you are using. In most cases, Sana sends the Payment Transaction ID to the PSP, when the customer pays for the order from the webstore. Sana automatically generates the Payment Transaction ID which is stored with the sales order in the ERP system. Depending on the PSP you are using to receive credit or debit card payments from your customers, Sana sends either the Payment Transaction ID or the Order ID. This is not configurable. The Payment Transaction ID or the Order ID can be used to check the transaction details and payment information in the payment system.
Several payment transactions can be sent to the PSP when the customer pays for the order from the webstore. For example, if the first payment transaction has failed due to some reason, the customer can try to pay for the order again or choose another payment method. In this case, another Payment Transaction ID will be sent to the PSP and will override the Payment Transaction ID in the sales order in ERP. Sana always stores the latest Payment Transaction ID with the sales order in ERP.
Below you can see which payment references you can use to track the payment transactions coming from the Sana webstore to the PSP you are using.
| Payment service provider | Payment reference sent by Sana | Payment reference in PSP |
|---|---|---|
| Sana Pay | Payment Transaction ID | Merchant reference |
| Amazon Pay | Payment Transaction ID and Order ID | Seller order ID |
| Authorize.Net | Payment Transaction ID | Item description |
| Buckaroo | Payment Transaction ID | Invoice number |
| CyberSource | Payment Transaction ID | Merchant reference number |
| CM Payments | Payment Transaction ID | Order ID |
| EBizCharge | Payment Transaction ID | Invoice number |
| Eway | Payment Transaction ID | Invoice number |
| KBC Paypage | Payment Transaction ID | Merchant reference |
| MercadoPago | Payment Transaction ID | |
| Mollie | Mollie Order ID | Order number |
| Opayo | Payment Transaction ID | Vendor Tx code |
| PayFabric | Payment Transaction ID | Invoice number |
| PayPal Checkout | Payment Transaction ID or Sana Transaction ID | Invoice ID |
| PostFinance Checkout | Payment Transaction ID | Merchant reference |
| Versapay | Payment Transaction ID and Order ID | Purchase Order Number |
| Worldline | Payment Transaction ID | Merchant reference |
| WorldPay | Payment Transaction ID | Cart ID |
See where to find the payment transaction ID of the sales order in your ERP system.
Microsoft Dynamics NAV
Open the sales order details and click Sana Commerce at the top of the window. See the Payment Transaction Id field on the Payment FastTab.
For more information, see Sales Order Data.
Microsoft Dynamics AX
Open the sales order details and see the Payment transaction ID field on the Price and discount FastTab.
For more information, see Sales Order Data.
Microsoft Dynamics GP
Open the sales order details and at the top of the Sales Transaction Entry window click: Additional > Sana Commerce. See the Payment Transaction ID field in the Payments section.
For more information, see Sales Order Data.
Microsoft Dynamics 365 for Finance and Operations
Open the sales order details and see the Payment transaction ID field on the Price and discount FastTab.
For more information, see Sales Order Data.
Microsoft Dynamics 365 Business Central
Open the sales order details and on the Home tab, click Sana Commerce. See the Payment Transaction Id field on the Payment FastTab.
For more information, see Sales Order Data.
SAP ECC
Open the sales order header data and on the Sana tab, see the field Payment Transaction Id.
You can also see payment transaction ID for each sales order in the Orders Overview window.
For more information, see Sales Order Data and Webstore Orders Overview.
SAP Business One
Open the sales order details and see the Payment Transaction Id user-defined field.
You can also see payment transaction ID for each sales order in the Orders Overview window.
For more information, see Sales Order Data and Web Store Orders Overview.
