Payment Transaction IDs

General

Sana Commerce Cloud supports a wide range of payment service providers (PSP) that offer merchant services in all parts of the world. Payment service providers make it possible to accept credit card payments directly from your webstore. They fulfill a vital role by authorizing payments between the merchant and the customers.

Each online payment requires your data to be passed through a PSP. When customers go through your store's checkout, they will need to choose a payment method to pay for an order. When the order is paid by the customer, the payment transaction is sent to the PSP. The payment must then be processed. Online payments are processed for you by your PSP. After this the purchase amount will be transferred to your merchant account.

Payment Transaction ID or Order ID

All payment transactions coming from the Sana webstore through the payment service provider can be seen in the payment system of the PSP you are using. In most cases, Sana sends the Payment Transaction ID to the PSP, when the customer pays for the order from the webstore. Sana automatically generates the Payment Transaction ID which is stored with the sales order in the ERP system. Depending on the PSP you are using to receive credit or debit card payments from your customers, Sana sends either the Payment Transaction ID or the Order ID. This is not configurable. The Payment Transaction ID or the Order ID can be used to check the transaction details and payment information in the payment system.

Several payment transactions can be sent to the PSP when the customer pays for the order from the webstore. For example, if the first payment transaction has failed due to some reason, the customer can try to pay for the order again or choose another payment method. In this case, another Payment Transaction ID will be sent to the PSP and will override the Payment Transaction ID in the sales order in ERP. Sana always stores the latest Payment Transaction ID with the sales order in ERP.

Below you can see which payment references you can use to track the payment transactions coming from the Sana webstore to the PSP you are using.

Payment service provider

Payment reference sent by Sana

Payment reference in PSP

Sana Pay

Payment Transaction ID

Merchant reference

Amazon Pay

Payment Transaction ID and Order ID

Seller order ID

Authorize.Net

Payment Transaction ID

Item description

Buckaroo

Payment Transaction ID

Invoice number

ChargeLogic

Payment Transaction ID and Order ID

External reference number

CyberSource

Payment Transaction ID

Merchant reference number

Docdata

Payment Transaction ID

Order ID

EBizCharge

Payment Transaction ID

Invoice number

Eway

Payment Transaction ID

Invoice number

KBC Paypage

Payment Transaction ID

Merchant reference

MercadoPago

Payment Transaction ID

 

Mollie

Mollie Order ID

Order number

PayFabric

Payment Transaction ID

Invoice number

PayPal Checkout

Payment Transaction ID

Invoice ID

PostFinance Checkout

Payment Transaction ID

Merchant reference

Sage Pay

Payment Transaction ID

Vendor Tx code

Versapay

Payment Transaction ID and Order ID

Purchase Order Number

Worldline

Payment Transaction ID

Merchant reference

WorldPay

Payment Transaction ID

Cart ID

See where to find the payment transaction ID of the sales order in your ERP system.

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