Manage Search

Tweakwise gives webstore administrators full control over how search results are displayed, allowing a more personalized and efficient shopping experience. By providing advanced search techniques, such as autocomplete suggestions, search algorithms, and synonyms, Tweakwise enables businesses to better serve their customers and maximize sales opportunities.

When the Tweakwise Search & Merchandising app is installed, the Sana search box is shown in the webstore, but the search logic is powered entirely by Tweakwise. The results are not generated by Lucene. Instead, the Sana search box exclusively displays the search results provided by Tweakwise. All search results, including products, are retrieved directly from Tweakwise.

Limitations in Sana Admin Settings

NOTE

Once the Tweakwise Search & Merchandising app is installed, certain Search & filters settings in Sana Admin are disabled.

You can adjust product search and filter settings directly in Tweakwise for a more convenient experience.

Below you can see a list of Search & filters settings that are disabled in Sana Admin.

  • Facetted filters

    • Display type

    • The possibility to automatically preselect the facetted filter values when they match the search term entered by a customer

For more information, see Configure Facetted Filters.

Search Algorithms

Tweakwise's search algorithm weighting feature allows you to fine-tune the importance of different search algorithms by assigning them a specific weight from 0 to 1. A higher weight increases the influence of the algorithm on the final ranking of search results. This way, you allow webstore administrators to prioritize certain search criteria, ensuring that products that best meet their customers' needs appear in the top positions. By adjusting these weights, companies can improve the accuracy and relevance of search results, leading to higher customer satisfaction and increased conversion rates.

Step 1: In the Tweakwise dashboard click: Search > Search algorithms.

Step 2: In the Word search section, it is recommended to use filters with the Keyword tag since these filters contain the relevant text values for effective search optimization.

For more information on managing search algorithms in Tweakwise, refer to the documentation for the Search algorithms module in the official Tweakwise documentation.

Synonyms

NOTE

When the Tweakwise Search & Merchandising app is installed, Sana Commerce Cloud's synonym functionality is not supported. Instead, Tweakwise provides synonym management for improved search functionality.

In the Tweakwise dashboard click: Search > Synonyms.

For more information on creating synonyms in Tweakwise, refer to the documentation for the Synonyms module in the official Tweakwise documentation.

Suggestions

In the Tweakwise dashboard click: Suggestions > Autocomplete.

Autocomplete Suggestions

The configuration of autocomplete suggestions is applied to the category ID.

Category Suggestions

Category suggestions refer to product list pages, which are identified and searched based on their titles. In the Categories section, customers can view product list pages that match their search query, making it easier to find relevant results.

When the Tweakwise Search & Merchandising app is installed, selecting a category suggestion provided by Tweakwise will direct customers to the product list page associated with that specific category.

If a product category does not correspond to a single product list page, customers will instead be redirected to the product search results page, where a category filter is automatically applied to ensure accurate and relevant search results.

For more information on configuring suggestions in Tweakwise, refer to the documentation for the Suggestions module in the official Tweakwise documentation.