Triggers

A trigger is the starting point of every workflow. It defines when and how the workflow begins. Every workflow has exactly one trigger, and all subsequent actions and conditions follow from it.

Sana Commerce Cloud currently provides two trigger types:

Trigger	Description
Scheduled time	Starts the workflow automatically at a specific date and time you define. Use this trigger to run workflows on a recurring schedule, such as daily data exports or periodic notifications. For more information, see Scheduled Time.
API call	Starts the workflow when an external system sends an HTTP POST request to a unique URL generated by Sana for that workflow. Use this trigger to initiate workflows programmatically from external systems such as a CRM, an external service, or an automation agent. For more information, see API Call.