Configure Amazon Feed

NOTE

Amazon feed is available as an add-on. It can be installed from Sana Apps. In Sana Admin click: Apps > Add-ons.

It might happen that you don't have permissions to install Sana Apps, for example if you have a customized project or it was disabled by a webstore administrator intentionally. In this case, you need to contact your Sana partner or project manager.

When the Amazon feed add-on is installed, it must be configured in Sana Admin.

Step 1: In Sana Admin click: Apps > Add-ons. When the Amazon feed add-on is installed, you can configure it from any tab on the Add-ons page by clicking on the Configure button .

Step 2: In the Product set to export field, select a product set that will be used to export product information. Only products from the selected product set will be exported to the TSV file. If you leave this field empty, then all products will be exported.

Step 3: Click Select file to upload the Amazon inventory file template that you generated using the steps outlined in the Generate the Amazon Inventory File Template article in this user guide. The add-on will read the uploaded template and load all fields listed in it.

Step 3: To export product information from your ERP system and Sana to the TSV file, you must map the Amazon Field to the Sana Field or provide the Default value. Some fields can be mandatory, it depends on the category you selected while generating the template. Amazon Seller Central may reject the inventory file template if the fields are incorrectly configured.

NOTE

We do not recommend to delete the preloaded fields or add new fields, as it can contradict with Amazon’s requirements and can cause problems.

Once the product feed template is created in Amazon feed add-on and uploaded to Amazon Seller Central, you will be able to download the Processing Report. This document allows you to review the status of your inventory file uploads. The Processing Report provides the information about how to correctly fill in the template, which values are accepted for specific fields, also it shows errors in case something is wrong with your template and displays invalid data. You can use this report to make necessary corrections in your inventory file, and then reload the file to correct your listings. For more information, see the Upload Products to Amazon Seller Central article in this user guide.

ERP and Sana Fields

ERP fields are the fields with the [ERP] prefix.

Sana fields are the fields listed below the ERP fields without any prefixes.

Sana can only export product information for the indexed ERP fields. Therefore, make sure that all necessary ERP fields are added to the filter fields in Sana Admin: Setup > Search & filters > Filter fields. After adding the necessary filter fields, you must run the Product import task.

Set Default Value

In some cases, you may not have the necessary fields in your ERP system or Sana to map to the Amazon fields, then you can set the default value for the field.

If you map the Amazon field to the Sana field and set the default value for this Amazon field, then the add-on will use the value from the Sana field. In case the value from the Sana field is not retrieved, then the default value will be used for the Amazon field in the TSV file.