Send Product Retargeting E-mails

When subscribers browse your webstore but do not complete a purchase, you can invite them back with a product retargeting e-mail. This way you can remind your visitors about a product they viewed and include custom links and personalized product recommendations.

Step 1: Enable the Sync e-commerce data setting on the Mailchimp configuration page in Sana Admin.

Step 2: In Sana Admin click: System > Scheduled tasks. Run the Product data export and Customer data export scheduled tasks.

Step 3: In Mailchimp create a product retargeting e-mail via a Classic Automations builder. For more information, see the official Mailchimp documentation Create a Product Retargeting Email.

You can find the product retargeting e-mail templates in Mailchimp. Click on your profile name and then: Account & billing > Extras > Custom website. Click Manage your sites.