Shipping Methods

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Sana Commerce Cloud provides different internal shipping methods based on country, order total and weight of a package, and it also integrates with various shipping services, like FedEx, UPS and USPS. For more information, see Shipping Methods.

 

A webstore administrator can link shipping methods configured in Sana with vendors in SAP. In this case, when a customer places an order from the Sana webstore and selects a shipping method, the linked vendor will be stored in the sales order header data in SAP as a forwarding agent partner.

A forwarding agent partner function with a vendor account can be also added in the sales area data of a customer in SAP. If there is no vendor linked to a shipping method in Sana, the one from the customer data will be used and recorded into the sales order in SAP.

To manage vendors in SAP, use the following transaction codes:

  • Create Vendor (FK01)

  • Change Vendor (FK02)

  • Display Vendor (FK03)

To link a vendor from SAP to the shipping methods in Sana, open Sana Admin and click: Setup > Ordering > Shipping. In the details of the shipping method use the External shipping method field where you can see the list of vendors from SAP.

NOTE

If you do not see the vendors from SAP in the External shipping method field, run the General information import task in Sana Admin: System > Scheduled tasks. If you need to update the list of vendors in Sana, you should also run this task.

The name of the shipping method selected by a customer while placing an order from the Sana webstore is stored in the sales order header data in SAP, on the Sana tab.

The shipping cost coming from the webstore is stored in the pricing elements of the sales order header, on the Conditions tab. The shipping cost is available with the condition type configured in the Pricing Calculation table. In the main menu of the Sana add-on, click Webstore Configuration. In the Webstore Id field, select your webstore and click on the Change Webstore Settings button at the top. Expand the Pricing & Payments area. In the Pricing Calculation table, you need to specify the condition type for the shipping costs coming from the Sana webstore, which will be used as a general ledger account.

For more information, see Pricing Calculation.

You can add more value to the shipping methods functionality. Give your customers the benefit of tracking their orders at real time directly from the Sana webstore. For more information, see Order Tracking.

Filter Shipping Methods

There could be hundreds or even thousands of vendors in SAP and most probably that you do not need all of them to import into Sana to link to the shipping methods. Therefore, you can choose only those vendors that you need, not to import the unnecessary data. All other vendors will not be imported into Sana.

In the main menu of the Sana add-on (/n/sanaecom/webstore), click Webstore Configuration. Click Change Existing Webstore, then select your webstore and click Continue. Expand the Webstore Settings area.

On the Shipping Methods tab, you can add only those vendors that you want to import into Sana to link to the shipping methods. Otherwise, all vendors will be imported to Sana.