Items

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It is very important to show the right products in your webshop when it comes to the catalog. As Sana Commerce Cloud is the ERP integrated e-commerce solution, all items and item information, like title, pricing and stock is stored in Microsoft Dynamics NAV and is simply used by Sana.

Manage Items

To create a catalog for a webshop, Sana Commerce Cloud uses items from Microsoft Dynamics NAV. 

To manage items, in Microsoft Dynamics NAV click: Sales & Marketing > Inventory & Pricing > Items.

Use the Item Category Code field to assign an item to the appropriate item category.

Item categories are used to group items that share certain characteristics, for example electronics or women's clothing. For more information, see Item Categories.

You can show and hide items in the webshop or restrict the usability of the item by blocking it. If the item is blocked, it is still shown in the Sana webshop, but a customer cannot purchase it. Instead of the Add to cart button a customer will see a message that an item is not available.

You can add the name of an item in any language. Open the item card and click: Related Information > Item > Translations. If your webshop is multi-lingual, customers will see item names in the selected language.

Item Visibility

You might have thousands or even tens of thousands of items in Microsoft Dynamics NAV and there is a big chance that you do not want to show all of them in your webshop. Using the Visible in Webshop checkbox on the Item Card, you can show and hide any item in your webshop.

For example, you sell some seasonal products or themed products that you sell only in anticipation of certain holidays, such as Christmas. In order not to forget to change the visibility of such products on a certain date, you can set the visibility by date in the Visible From Date and Visible To Date fields. If the visibility dates are set in ERP, they are also shown on the product details page in Sana Admin.

If the product expires, it becomes invisible and is not shown in the webstore, but it is still available in Sana Admin, and a webstore administrator can manage the product details.

If you change the product visibility in ERP, update the product index to check whether some product data has been modified in the ERP system and synchronize the changes with Sana.

Open Product Page from Item Card

People working in Microsoft Dynamics NAV deal with a huge amount of data. Therefore, it is very important for users to easily find what they need and navigate through the vast amount of data.

To provide your customers with a possibility to open a product page from the item card, in Microsoft Dynamics NAV click: Webshop > Lists > Webshops. If you have a multi-store solution, open a necessary webshop. On the URLs FastTab, in the Webshop URL field, enter a URL of your webshop. When it is entered, the Sana Admin URL is generated automatically.

When these fields are filled in, you can view how the items in Microsoft Dynamics NAV are displayed in the Sana webshop. To do this, open a product details page directly from the item card in Microsoft Dynamics NAV.

On the E-Commerce FastTab, in the Product Page URL field, you can see a link to the product details page in the Sana webshop. If you have several webshops and an item is sold in several webshops, you can click on the Lookup button to see the product details page URLs of all your webshops where this product is sold. In the Lookup Values window, click on the necessary link to open a product details page in the required Sana webshop.