Authorization Renewal
Authorization renewal is available only in Sana Pay+ for American Express, Discover, Mastercard, and Visa.
Generally, authorizations for major global card networks expire automatically after 28 days. However, some card schemes have different rules. For example, Visa Electron card authorizations expire after 5 days unless renewed. A payment authorization expires if the payment is not captured within the specified period. Once the authorization expires, it is no longer possible to capture the payment.
The tables below provide information on the authorization validity periods for major card schemes that allow authorization adjustments.
American Express
| Scheme | Debit/credit | Days |
|---|---|---|
| Amex | All | 7 days |
Discover
| Scheme | Debit/credit | Days |
|---|---|---|
| Discover | All | 10, 30 days |
Mastercard
| Scheme | Debit/credit | Days |
|---|---|---|
| Mastercard | All | 7, 30 days |
Visa
| Scheme | Debit/credit | Days |
|---|---|---|
| Visa electron | All | 5 days |
|
Visa |
All |
5, 10, 30 days |
Sana Pay+ checks if the sales order is still open (not invoiced or shipped) and adjusts the authorization period, if necessary, when you run the Payment capture scheduled task.
To allow Sana Pay+ to automatically renew the authorization period, you must enable the option Allow authorisation renewal for all Sana Pay payment methods that should support this.
Sans Pay+ can continually renew this authorization, extending its validity beyond the default duration set by the scheme providers. The maximum duration for renewal can be adjusted using The maximum count of days that payment transactions are valid configuration option in the Payment capture scheduled task settings. This option determines how many days a payment transaction remains valid.
By default, the setting is configured to 90 days. The Payment capture task will attempt to renew the authorization period once every 7 days. With the default value of 90 days, the task will attempt to renew the authorization period approximately 13 times (90 days ÷ 7 days = 12.85).
If Sana Pay+ cannot renew the authorization period, Sana Commerce Cloud will send an e-mail to the webstore administrator informing that the authorization period for a payment transaction cannot be renewed.
E-mail template: Payment authorisation [TRANSACTIONID] cannot be extended
