Item Description

Item description can be added both in Microsoft Dynamics 365 Business Central and in Sana Admin. If item description is present in Sana Admin, it will overwrite the item description from Microsoft Dynamics 365 Business Central. The difference is that the catalog manager in Sana Admin provides the HTML editor for better text enrichment. Microsoft Dynamics 365 Business Central supports only plain text. Item description is shown on the product details page in the Sana webshop.

The item description is shown on the product details page using the Product description and Short product description content elements. For more information, see Product Description.

NOTE

Although, you can add item description in Microsoft Dynamics 365 Business Central with the unlimited number of characters, keep in mind that when it is shown on the product details page in the webshop it is limited to 1024 characters. If you need to add product description which exceeds 1024 characters you can add it in Sana Admin. Product descriptions added to Sana Admin are not limited.

While Microsoft Dynamics 365 Business Central allows you to add multiple lines of text for the item description, this information is displayed as a single line on the product details page in the Sana webshop. This means that it will not be split into lines as it is added to Microsoft Dynamics 365 Business Central, but will be displayed as a single text.

For more information about how to add product description in Sana Admin, see Product Pages.

Add Item Description

Use item card to add item description in Microsoft Dynamics 365 Business Central.

Step 1: In Microsoft Dynamics 365 Business Central click on the search button and enter Items. Open the necessary item card and find Extended Texts.

Step 2: Select the Language Code, if you want to add item description for a specific language, or select the All Language Codes checkbox to add item description for all languages.

Step 3: On the Lines FastTab, you can add item description.

Step 4: On the Sales FastTab, select the Visible in Webshop checkbox to make item description visible in the webshop.

When you have added item description in Microsoft Dynamics 365 Business Central, you must run the Product import task in Sana Admin. It synchronizes product data between Microsoft Dynamics 365 Business Central and Sana Commerce Cloud to update your webshop catalog.