Sana Admin is the central management environment for your Sana Commerce Cloud webstore. From here, you can control every aspect of your webstore - from design and product content to customer management, analytics, and automation. This article introduces the main sections of Sana Admin to help you figure out where to start with your Sana webstore and find what you need quickly. You can access different sections of Sana Admin by using the left navigation.

If you have several webstores running on a single Sana Commerce Cloud installation, you can select the necessary webstore from the list below the App Center menu item and set it up. All settings and content are managed per webstore. Click View webstore to open your webstore directly from Sana Admin.

At the top right corner, you can click on the account icon and you can see the name of the logged in user. Also, you can check the user role and edit the user profile if necessary, for example if a user wants to change the password which is used to log in to Sana Admin.

No matter where you are in Sana Admin, you can use the Search box to find whatever you are looking for. Just start typing and you will see some hints which page you need to go to.

You can access different sections of Sana Admin by using the left navigation. Sana Admin has several menu items each holding different features.

Commerce Console

Commerce Console is the starting point for everything you do with your Sana webstore. It connects online and offline data in a single workspace, bridging the gap between buyer behavior and business performance. This reveals how digital interactions translate into total growth, helping you understand your e-commerce channel's full contribution to your business.

Commerce Console includes two tabs: Performance & growth and Webstore Operations.

• Performance & growth is the first page you see when you log in to your Sana Admin with either a system administrator or an e-commerce manager role. It gives e-commerce managers the clarity they need to drive digital growth and strengthen buyer relationships. Built directly into Sana Admin, it brings key performance data and actionable insights together in one place, turning complexity into guidance. Built on a flexible, widget-based framework, the Commerce Console adapts to the way each business operates. It is more than a dashboard - it is a workspace designed for ongoing connection and continuous improvement.

• Webstore operations is the first page you see when you log in to your Sana Admin without the user permissions to access the Performance & growth page. It is designed to give Sana Admin users a practical, day-to-day overview of everything happening in their webstore. While Performance & growth focuses on strategic business metrics, the Webstore operations page focuses on operational visibility: what needs attention now, what’s working smoothly, and where you may need to take action to keep your store running optimally.

Setup

All webstore settings are kept under the Setup menu item. Here you can enter information about your webstore, create webstore navigation, set up search and filtering, edit the profile forms for different types of customers, manage products, ordering, marketing and security settings.

Design & Layout

Create the right look and feel for your webstore that fits your business needs. Use themes to change your webstore design.

Create and manage header and footer for your webstore.

Product list, search results and list details pages have two page layouts with a predefined set of features that can be changed per customer type. You can change page layouts under the Design & Layout menu item.

You can configure global settings for all product list pages which define how product list pages should look in the webstore. Also, you can show or hide product images on the shopping cart and order overview pages.

The list details page looks the same as the normal product list page. Under the Design & Layout menu item, you can configure settings for list details pages, for example, enable list and grid view modes, select the default view mode, and enable or disable thumbnails.

Products

Having a good, well-organized product catalog is a must for any business that wants to expand their sales. With a good product catalog, you can reach more customers, faster and at any time. Under the Products menu item, you can see product page templates, manage the content of product details, product list and product group pages and process ratings & reviews of the products catalog. Also, you can create product sets which are used to group products using filter expressions based on their characteristics. You can see the list of all product reviews written by the webstore visitors, and manage them.

Web pages

Sana Commerce Cloud provides various types of web pages, including content pages, FAQs, news pages, and system pages. Through the Web pages menu, you can manage the content of these pages, create content pages, FAQ, and news pages, and manage the content of the system pages of your Sana webstore.

Sana Commerce Cloud has a powerful content management system (CMS) that you can use to create and style any kind of content any way you like for your webstore. Sana’s CMS is an all-in-one page builder and visual editor or visual designer which enables you to create well-structured and beautiful content without the need for a designer or any technical knowledge.

Blog

Under the Blog menu item, you can create and manage blog articles, blog tags and categories, process blog comments. There are two pages in Sana Admin which take part in the blog creation: one is the Blog article page using which you can create a blog article itself, and there is also the Blog system page. You can add an overview of all blog articles you created to the Blog system page and show it in the webstore. A blog is a journal or a publication that includes a collection of short posts or articles about certain topics. Using this feature, you can create an excellent, visually appealing blog and in this way, demonstrate that your business is an industry leader.

Customers

Under the Customers menu item, you can manage shop accounts of your webstore, create customer segments and view newsletter subscriptions.

Sales

Create Sana discounts, view and process the sales orders that are placed when the webstore is in the maintenance mode, and see the detailed sales statistics from ERP for each customer. Also, here you can see all shopping carts of all customers and anonymous webstore visitors created in the Sana webstore and remove a broken shopping cart of a customer, if necessary. Also, webstore administrators can see all subscriptions created by the customers.

Analytics

Under the Analytics menu item, you can see Sana Commerce Insights. Sana Commerce Insights (SCI) combines three data sources to maximize the quality of actionable insights available for our customers: your ERP system, Piwik PRO Web Analytics, your Sana store.

SCI is a powerful analytics solution that brings together your online store data, ERP-connected transactions, and real customer behavior in one place. Built on Microsoft Power BI, SCI gives you immediate access to actionable dashboards and reports - no technical setup needed on your side. You’ll gain a clear view of how your customers interact with your webstore, which products drive performance, and how your business is evolving over time.

Whether you’re optimizing adoption, boosting conversion, or improving online customer experience, SCI gives you the clarity and confidence to move your digital commerce forward.

System

Under the System menu item, you can set up connection between Sana and your ERP system, create Sana Admin users with different roles to determine the user's function and permissions within the system, configure maintenance mode, manage webstore domains, monitor the work of your webstore and Sana Admin using logs, set up character replacement rules.

You can also set up tags and attributes for the HTML editor. HTML editor is a content editor which allows users to create rich content for any web page of the Sana webstore.

Run scheduled tasks that are used to perform some actions automatically at the background at a pre-defined time or after the specified time intervals.

Automation

Sana Commerce Cloud provides a powerful feature that brings greater automation and flexibility to your e-commerce operations, helping you streamline processes and respond faster to your business needs.

Workflows enable you to drive proactive action from your insights. With rule-based workflows that run on a scheduled basis, you can automatically monitor webstore data, evaluate conditions, and trigger predefined actions, such as sending e-mail notifications or calling an external API, without manual intervention. Instead of relying on spreadsheets and manual follow-ups, workflows execute logic in the background, ensuring consistent and timely responses across your e-commerce operations.

Workflows are built around an intuitive, canvas-based workflow builder designed for business users. Through a visual, flowchart-style interface, you can configure scheduled triggers, retrieve webstore data, define conditions, and connect actions - all without complex development work. Workflows can be tested, adjusted, and published directly from Sana Admin, making it straightforward to scale automation across your organization.

Tools

Sana Commerce Cloud provides different built-in tools that can help in managing your Sana webstore. Using performance profiler, you can solve performance issues.

Use file manager to perform any operations with files and folders on the web server - copy, move, upload, create folders and files, rename, download, and delete.

Integrity check is a built-in tool which is used to check that the Sana Commerce Cloud application works properly.

App Center

Sana App Center is the best place to discover all Sana apps and language packs and to find the right app for your business needs. Sana apps can transform the way you do business, whether that is delivering goods to your customers, receiving payments from your customers, managing content of your webstore or building marketing campaigns.

Browse, install, configure, update, and uninstall the apps and language packs directly in Sana Admin.