Request Payment Methods

Before you can use any payment methods, you need to request them. When you apply for the Sana Pay live account, you will be asked what payment methods you need so we can set up them for you. The necessary payment methods will be configured for you in the Sana Pay payment system by a Sana product specialist or service consultant. If it later turns out that you need any other payment methods, you can contact your Sana Commerce representative and ask to add them at any time.

For more information, see Supported Payment Methods.

Different payment methods are set up differently. Some payment methods require no additional information, and we can set them up for you right away. Other payment methods require additional information, and we will need to get the necessary information from you to set them up. We will contact you if there are additional requirements before we can add the payment method to your merchant account.

Here are some examples of information we may need from you to set up some payment methods.

• American Express: Confirm if you have a direct contract with American Express in your region.
• Apple Pay: You will be asked to provide your webstore domains.
• PayPal: You will be asked to provide your PayPal e-mail and merchant ID.

When the required payment methods are added to your merchant account in the Sana Pay payment system by a Sana product specialist or service consultant, you can configure these payment methods in Sana Admin.

For more information, see Configure Payment Methods for Sana Pay.