Pricing and Discounts

Sana Commerce Cloud uses pricing and discounts functionality of Microsoft Dynamics 365 Commerce. Sana Commerce Cloud supports six types of retail discounts and price adjustments.

Discount / Price adjustment

Description

Discounts

A simple discount that reduces the price of one or more products by percentage or amount.
A simple discount and price adjustment are similar. However, a discount is applied after the product price is calculated, while a price adjustment adjusts the sales price directly.

Mix and match discounts

mix and match discount gives customers a discount when they purchase a specific combination of products.

Quantity discounts

quantity discount is a discount that is given to customers when they purchase a particular quantity of a product.

Threshold discounts

threshold discount is a discount that is given to customers when the total for a transaction reaches one or more specified amounts.

Coupons

Coupons are codes that are used to add discounts to transactions. Each coupon is linked to one discount. Coupons can be linked to the regular discounts, mix and match discounts, quantity discounts and threshold discounts.

A customer needs to enter a coupon code in the shopping cart in the Sana webshop to get a discount.

Price adjustments

Price adjustments and simple discounts are similar. However, a discount is applied after the product price is calculated, while a price adjustment adjusts the sales price directly.

To create price adjustments and discounts, in Microsoft Dynamics 365 for Finance and Operations click: Retail and Commerce > Pricing and discounts.

Discounts and price adjustments can be applied to:

  • Products

  • Product variants

  • Product categories of the Retail category hierarchy type

If a product has any discounts or price adjustments, the name of the price adjustment / discount will be retrieved from Microsoft Dynamics 365 for Finance and Operations and shown in the webshop on the product details page.

Different discounts and price adjustments can be valid for a single product. In this case, all possible discount offers will be shown on the product details page. If more than one discount is valid for a product, a customer may receive either one discount or a combined discount. A discount concurrency mode can be set. It allows to specify how the discount is combined with other discounts that apply to the same product. Only the discount or combination of discounts that meet the conditions will be applied to the sales order.

Before setting up price adjustments or discounts, check that price groups are assigned to the correct store. Price adjustments and discounts should be associated with the specific price groups.

When a customer adds the product to the shopping cart, the price is automatically updated to reflect any price adjustments or discounts. If the discount has been applied, it is also shown in the shopping cart.

For more information about pricing and discounts, refer to the official Dynamics 365 Commerce documentation: Retail Discounts.