Pay by Link

Sana Pay supports the following payment methods which use the Pay by Link approach:

  • BACS Direct Debit
  • Swish
  • UnionPay
  • WeChat Pay

With Pay by Link, customers go through a regular checkout process in the Sana webstore and are redirected to a secure hosted payment page where they can pay with their preferred payment method.

If you accept payments through Pay by Link, we can change the design of the hosted payment page to meet your corporate branding. It is possible to change the logo, background image and color of the hosted payment page. To change the appearance of the hosted payment page, contact your Sana Commerce representative.

Add Your Terms and Conditions

According to consumer law and scheme regulations, merchants must inform shoppers of the terms and conditions that apply to their purchase. This means you must add your terms and conditions to the hosted payment page. Make sure that your terms and conditions have all the required information.

Before creating your first live payment link, you must add your terms and conditions URL.

To add terms and conditions, you must contact your Sana Commerce representative or support and provide the following information:

  • Your terms and conditions URL

    • Please provide us the URL for a page

  • I confirm that these Terms and Conditions that I send out meet all requirements - link to this page

    • Please confirm

  • I confirm that I will use this payment link for the same business line (products/business model) previously approved by Sana Pay

    • Please confirm

The Sana Pay hosted payment page now has a link to your terms and conditions.

Requirements for Terms and Conditions

Based on consumer law and scheme regulations, your terms and conditions must contain the following information.

General Terms

The general terms must include:

  • A description of the product or service that you sell.

  • An explanation of how payments happen, for example instantly or through a subscription.

  • Mention of third parties involved in providing the service or product.

  • The name of the legal entity responsible for payment processing. This is the legal entity of the merchant account you use when creating the payment link.

  • A mention of the governing law that applies to the relationship between you and your customers.

Your Privacy Policy

The privacy policy must describe:

  • What data you are storing.

  • What data you are sharing with third parties.

  • Your cookie policy.

Your Delivery Information

The delivery information must say:

  • How long it takes for the shopper to receive the product or service.

  • Which countries/regions you deliver your product to, if applicable.

Your Refund and Cancellation Policy

The refund policy must explain:

  • If shoppers can get their money back for a product or service they bought from you.

  • How the shopper can return the product or cancel the service.

  • The process of returning a product or canceling the service.

Contact Information

Shoppers must be able to contact you if they have questions, so the contact information shown on your webstore must include your:

  • Legal entity name

  • Email address

  • Phone number