Sana Discounts

WATCH THE VIDEO

Sana Commerce Cloud supports the diverse functionality of Microsoft Dynamics retail offers, but also has its own functionality of discounts.

In Sana Admin you can create discounts that can be entered in the shopping cart and give either a percentage or a fixed amount discount on the total order amount. A discount code is applied to all products in the shopping cart and it is posted to the sales order header in ERP.

Moreover, you can create a discount that allows delivery with a certain shipping method free of charge.

Set Up Discounts in Sana

Enable Discounts

Step 1: In Sana Admin click: Setup > Marketing.

Step 2: On the Marketing page, use the option Discounts to enable or disable the discounts functionality in Sana.

Create Discounts

Step 1: In Sana Admin click: Sales > Discounts.

Step 2: On the Discounts page, you can see the list of all created discounts.

You can see the discount campaign, title or code, type, method, the number of times a discount was redeemed and maximum redemptions, discount validity period, and you can enable or disable a discount.

Besides, you can search for the necessary discount by code, title, or campaign. You can filter discounts by status (enabled or disabled), discount type, and method.

Also, it is possible to duplicate, edit, and delete any discount. On the Discounts page, you can import discount codes.

To create a discount, click Add discount and select the discount type.

The available discount types are:

• Order discount: Discount applied to the total cost of an order, reducing the overall purchase price.

• Free shipping: A special offer that removes the cost of delivery, making it free for the customer.

Depending on the selected discount type, different fields will be available for discount creation.

The table below provides the description of the discount fields.

Field	Description
Enabled for redemption	Use this option to allow or forbid customers use the discount.
Method	Select the discount method. The available options are: Code discount: A customer needs to enter the discount code manually to apply it to the shopping cart. Automatic discount: It automatically applies to the shopping cart once all discount conditions are met. Sana Commerce Cloud applies the automatic discount which is the most profitable for a customer. If the shopping cart meets the criteria of 2 or more discounts, the one that offers the larger discount will be applied. If customers have a code discount which is more profitable for them, they can apply it to the shopping cart. Code and automatic discounts cannot be applied simultaneously. Only one discount can be applied to the shopping cart.
Discount code	Enter a discount code or generate it automatically. This field is required for code discounts. It should be at least 6 characters long and not more than 20.
Title	Enter a discount title. The discount title is shown in the shopping cart. This field is required for automatic discounts. You can enter the discount title in any installed language. This field is optional for code discounts. If you do not specify a discount title, then just a discount code will be shown in the shopping cart.
Campaign	Enter the campaign for a discount. It is used to group discounts. For example, several discounts can be grouped under the campaign “Black Friday”. The campaign is not shown in the Sana webstore, it is visible only in Sana Admin.
Redeemed	In the Redeemed field, you can see how many times the discount has been used by the customers.
Discount value	This field is available if you create an order discount. Select the discount type: Fixed amount: Enter the discount amount. You should enter the amount including tax and the amount excluding tax per currency. The appropriate amount is used for the discount depending on the customer's tax settings in your ERP system. Related Articles Discounts in Microsoft Dynamics NAV Discounts in Microsoft Dynamics AX Discounts in Microsoft Dynamics 365 Business Central Discounts in Microsoft Dynamics 365 for Finance and Operations Discounts in SAP Business One Discounts in SAP ECC Percentage: Enter the discount percentage.
Active dates	Enter the start date and the end date. You can use the dates to specify the period when the discount should be valid. If you leave these fields empty, the discount will be always valid.
Apply existing shipping methods	This field is available if you create a free shipping discount. The discount code of this type enables delivery free of charge for the selected shipping methods. If you want to use this shipping type, you must select free Shipping methods. For more information, see Shipping Methods.
Customer eligibility	Using customer segments, you can make the discount valid only for customers that meet the criteria set in the customer segment, for example, profitable customers. If you assign a customer segment to the discount, then you will see the icon  on the Discounts page. This way, a user can see an overview of all discounts on a page to which customer segments are assigned and do not need to check the settings of each discount.
Valid for customers checking out as guests	Indicates whether the discount code is valid for guest checkout. A webstore visitor becomes a guest only during the guest checkout process. Enabled: If a webstore visitor enters the discount code in the shopping cart and starts checking out as a guest, the discount will be applied. Disabled: If a webstore visitor enters the discount code in the shopping cart and starts checking out as a guest, the discount will be removed.
Maximum redemptions behavior	Select the redemptions behavior. The available options are: Disabled: The discount can be used an unlimited number of times. Maximum total redemptions: When you select this option, you can specify the number of Max. redemptions - how many times the discount can be used. When this number is exceeded, the discount will be invalid. Maximum redemptions per shop account: When you select this option, the discount usage is limited per customer. You can specify the number of Max. redemptions - how many times the discount can be used by a customer.
Max. redemptions	You can enter how many times a discount can be used either by all customers or by each customer individually depending on the option selected in the field Maximum redemptions behavior.
Minimum purchase requirement	Specify the requirements a user should fulfill to get the discount. The following options are available: None Purchase amount Quantity of items For more information, see Minimum Purchase Requirement.

Minimum Purchase Requirement

Using the minimum purchase requirement, you can specify the requirements a user should fulfill to get the discount.

The following options are available:

• None: No requirements should be fulfilled by a user.

• Purchase amount: The discount is applied only if the total price of products in the shopping cart is more or equal to the cost specified for this option. You must enter amount including tax and amount excluding tax per currency.
  
  
  

• Quantity of items: The discount is applied only if the total quantity of products in the shopping cart is more or equal to the quantity specified for this option.
  
  You can specify the minimum product quantity required to get the discount for any unit of measure or for a specific unit of measure. If you specify the quantity for any unit of measure, then only the overall quantity of products in the shopping cart will be considered, the product units of measure will not matter.
  
  
  
  If you specify the quantity for a specific unit of measure, then both the unit of measure and the quantity will be considered for the discount to be applied. You can create several rules for several units of measure. In this case, one of the rules should be fulfilled by a customer for the discount to be applied. For example, you set the value 5 for Piece and 1 for Box. If a user adds 5 products in the Piece unit of measure to the shopping cart the discount will be applied, or if a user adds 1 product in the Box unit of measure, the discount also will be applied.
  
  The general quantity of all products available in the shopping cart is considered. It means that if a user adds 2 pieces of one product and 3 pieces of other product to the shopping cart and according to the rule there should be 5 pieces, the discount will be applied.
  
  

Translate Discount Name

Sana Commerce Cloud is a multi-lingual e-commerce solution. By default, a Sana webstore is available in English, but we also deliver the language packs which can be installed with a single button click from Sana Apps.

The Sana language packs contain the default webstore interface texts, error and validation messages and system e-mails in the language of your choice. The language packs also allow you to translate your webstore content to different languages.

There are two options to start translating the discount name:

1. If you open the list of discounts in Sana Admin and there are some language packs installed, you will see all available languages in the header. You can select the necessary language to translate a discount.
   
   Then you can find the necessary discount and click on the Translate button.
   
   
2. Find the discount that you want to translate and click Edit . Then select the necessary language from the list in the header of Sana Admin.

When you edit any discount in a language other than the default language, it is presented in two columns. The first column holds the name of the discount in the default language, and it is not editable, while in the second column you can provide translation for the discount.

Import Discounts

Sana Commerce Cloud allows to import discounts. You will find this functionality useful in such cases:

• You are getting ready to open your webstore and propose a lot of discounts.
• You are getting ready for holiday sales with lots of discounts.
• You do business in different countries, have several online stores, and you need to create a large number of the same or similar discounts in all of your webstores.

If you have a lot of discounts, you can add them to a CSV file and then import to Sana Admin. You can use the CSV template to create a list of discounts. Importing discounts is the fastest and easiest way to add numerous discounts in bulk.

To import discounts, on the Discounts page, click Import.

Download the CSV Example file and open it. It can be downloaded directly from Sana Admin. This is just a template where you can enter the details of all discounts which you want to import. You will need to enter the same data as if you create a discount in Sana Admin.

You can see the description of all discount fields which are used in the CSV file on the Import discounts page.

When the CSV file is filled in with discounts details, on the Import discounts page, click Select file to add the file. Then, click Upload to import discounts from the CSV file.

When the import of discounts is finished, you can see an import summary. If there are any warnings generated during discounts import, they will be shown in the import summary.