Pre-Order

A pre-order is the act of purchasing a product in the online store, which is not in stock now, because it is not released or produced yet, but it will be available in the future. Allowing customers to pre-order products in your webshop can be an efficient way to grow your online business. The pre-order feature can also help you to increase sales, revenue and profits for your business.

For more information about pre-order in Sana, see Pre-Order.

Item Pre-Order Requirements

Customers can easily pre-order items in the Sana webshop, but there are some requirements which should be fulfilled for an item to be available for pre-order.

1. An item must be orderable. An item must be correctly configured in Microsoft Dynamics GP.

2. Pre-order must be allowed for an item and enabled in Microsoft Dynamics GP.

3. The option Availability depends on stock should be enabled in Sana Admin: Setup > Products > Stock and assortment.

4. The pre-order will work only if the quantity of an item is less or equals the number set for the Out of stock level. To set up stock levels, in Sana Admin click: Setup > Products > Stock levels.

Configure Pre-Order in Microsoft Dynamics GP

Enable Pre-Order for the Webshop

In Microsoft Dynamics GP click: Sana Commerce > Webshop Maintenance. Select the necessary webshop and enable the Allow Pre-Order for Out-of-Stock Items checkbox.

The pre-order functionality works only with the following Default Quantity Shortage options: Override Shortage, Back Order Balance, Back Order All. If you use the Distribute option, pre-order will not be available.

Enable Pre-Order for an Item

In Microsoft Dynamics GP click: Inventory > Cards > Item. Open the item which you want to make available for pre-order and click Options. Select the Allow Back Orders checkbox.

When all the necessary configurations are done for pre-order in Microsoft Dynamics GP and other requirements are also fulfilled, then a customer will be able to pre-order an item in the Sana webshop.