Update Product and Customer Index

Sana Commerce Cloud uses the Product import task in Sana Admin to retrieve material (product) data from SAP ECC to build and update the catalog of a webstore, and the Customer import task to retrieve and update customer information.

When you change material or customer data in SAP ECC, the value of the Last Date/Time Modified field of the material or customer will be updated with the current date and time. Based on this, Sana checks whether some material or customer data has been changed in SAP ECC since last indexing and it updates the product or customer index by synchronizing material and customer changes between SAP ECC and Sana. When products and customers are indexed by Sana, material and customer changes you have made in SAP ECC will be available in your webstore.