In Sana Admin, click: Automation > Workflows.

The Workflows page in Sana Admin is your central hub for creating, managing, and monitoring all workflows. From this page, you can:

• Create a new workflow.
• View all existing workflows, their status, and recent activity.
• Edit or delete existing workflows.
• Run a workflow manually or in test mode.
• Manage secrets for secure sensitive data storage.

Workflow List

The workflow list displays the following information for each workflow:

Column	Description
Name	The name of the workflow.
Published	Indicates whether the workflow is active. Yes: The workflow runs according to its scheduled trigger. No: The workflow does not run automatically.
Last run at	The date and time the workflow was last executed.
Last run status	The result of the last execution: Succeeded or Failed.
Last triggered by	Scheduled time: The workflow ran automatically based on its schedule. Manual run: The workflow was started manually using the Run workflow button. Test run: The workflow was started in test mode using the Test workflow button.

Available Actions on the Workflows Page

• Add workflow: Opens the workflow editor for a new, empty workflow.
• Overview: Opens an existing workflow where the user can view all its details and edit the workflow.
• Delete: Permanently removes a workflow.
  The two default workflows, Pending order approvals and Pending orders, cannot be deleted.
• Secrets: Opens the Secrets page for managing the secure storage of sensitive data.

Available Actions on the Workflow Details Page

• Published: Enables the workflow to run according to its scheduled trigger.
• Test workflow: Runs the workflow in test mode.
• Run workflow: Runs the workflow immediately (manual run).
• Edit workflow: Opens the workflow editor.
• Recent runs: View results and detailed information about each workflow run.

Default Workflows

Sana Commerce Cloud includes two default workflows provided as ready-to-use examples. They demonstrate common automation patterns and can be edited to fit your needs. Unlike custom workflows, the default workflows cannot be deleted. If you have modified a default workflow, you can restore it to its original state using the Revert to default option.

Pending Order Approvals

This workflow targets sub-accounts that have placed orders requiring approval from an account manager. It retrieves the list of pending order authorizers and sends them a notification e-mail.

Pending Orders

This workflow targets webstore customers who have added items to their shopping cart but have not completed checkout for more than 14 days. It retrieves a list of such baskets and sends a reminder e-mail to the relevant customers.

Reverting a Default Workflow

If you have modified a default workflow and want to restore it to its original configuration, click Revert to default. This option is available only for the two standard workflows. Reverting a default workflow will discard all your changes and restore the original configuration. This action cannot be undone.