Online Payments with an Extra Checkout Step

Some payment providers can store customer's credit card data. This allows a customer not to enter the credit card information again when he or she pays an order. In this case, when a customer goes through the checkout, the additional checkout step will be available in a Sana web store. This step will show customer's credit cards.

Sana does not receive or obtain any credit card information. All processing of cardholder data is entirely outsourced to validated third-party service providers. The payment provider that is connected to the Sana web store collects and processes customer's credit card payments on behalf of the Sana web store.

In case you do not need to use the extra checkout step, you can disable it in the settings of the payment methods in Sana Admin. Then, a customer will be redirected to the hosted payment page to process the order and complete the payment.

The extra checkout step is available for all customer types: B2B, B2C and guest customers who create orders without registration in the Sana web store.

If you allow guests to place orders without registration in your web store, we do not recommend to allow guests to pay with the extra checkout step for security reasons. To avoid it, you can create separate payment methods for different types of customers, for example with the enabled extra checkout step for B2C and B2B customers and disabled for guests. Then, you can create one customer segment for guests and another one for B2C and B2B customers and assign them to the appropriate payment methods.

For example, you have created one Visa payment method with the enabled extra checkout step for B2C and B2B customers and another Visa payment method with the disabled extra checkout step for guests.

Then, you need to create a customer segment for each payment method. See the examples below.

A customer segment which excludes guest customers and should be assigned to the payment method with the enabled extra checkout step. The payment method will be available only to B2B and B2C customers.

A customer segment which includes only guest customers and should be assigned to the payment method with the disabled extra checkout step. The payment method will be available only to guest customers.