Online Payments with an Extra Checkout Step

Some payment providers can store customer's credit card data. This allows customers not to enter the credit card information again when they pay an order. In this case, when customers go through the checkout, the additional checkout step will be available in a Sana webstore. This step will show customer's credit cards.

Sana Commerce Cloud does not receive or obtain any credit card information. All processing of cardholder data is entirely outsourced to validated third-party service providers. The payment provider that is connected to the Sana webstore collects and processes customer's credit card payments on behalf of the Sana webstore.

In case you do not need to use the extra checkout step, you can disable it in the settings of the payment methods in Sana Admin. Then, a customer will be redirected to the hosted payment page to process the order and complete the payment.

The extra checkout step is available for all customer types: B2B, B2C and guest customers who create orders without registration in the Sana webstore.

If you allow guests to place orders without registration in your webstore, we do not recommend to allow guests to pay with the extra checkout step for security reasons. To avoid it, you can create separate payment methods for different types of customers, for example with the enabled extra checkout step for B2C and B2B customers and disabled for guests. Then, you can create one customer segment for guests and another one for B2C and B2B customers and assign them to the appropriate payment methods.

For example, you have created one Visa payment method with the enabled extra checkout step for B2C and B2B customers and another Visa payment method with the disabled extra checkout step for guests.

Then, you need to create a customer segment for each payment method. See the examples below.

A customer segment which excludes guest customers and should be assigned to the payment method with the enabled extra checkout step. The payment method will be available only to B2B and B2C customers.

A customer segment which includes only guest customers and should be assigned to the payment method with the disabled extra checkout step. The payment method will be available only to guest customers.