Sana Commerce Insights Add-ons and Sana Commerce Insights+

Next to the main Sana Commerce Insights (SCI) report with Customer Success guidance, we have two add-ons for Sana Commerce Insights that can provide additional value for you.  

Web Analytics by Piwik PRO

Piwik PRO is a full-featured alternative to Google Analytics that allows you to deep dive into your webstore analytics. Next to tracking, we can also provide you access to the full Piwik PRO interface. Piwik PRO comes with several advantages:

  • Piwik PRO is integrated into your Sana Commerce Cloud webstore.

  • Piwik PRO fully aligns with your Sana Commerce Insights data.

  • Your data is securely stored in Microsoft Azure, following strict GDPR and HIPAA guidelines.

The Sana’s add-on offers a discounted price for Piwik PRO.

Raw Data Export

The Raw Data Export is ideal for organizations with mature in-house analytics capabilities that prefer to manage reporting and insights on their own terms.

With this add-on, you get direct access to the raw Piwik PRO analytics and Sana webstore data - securely delivered through your own Microsoft Azure Blob Storage. This gives your data teams the flexibility to ingest, transform, and analyze data using your existing BI tools and workflows.

Use cases include:

  • Track individual customer behavior across sessions and touchpoints for deeper funnel analysis.

  • Build advanced customer segments based on visit patterns, product interest, or repeat behavior.

  • Measure campaign performance with custom attribution models and fine-grained traffic analysis.

  • Enrich your internal dashboards by combining raw web data with ERP and CRM sources.

  • Power AI/ML models with behavioral data to predict churn, recommend products, or personalize content.

This product gives you full visibility and ownership of the data - ideal for businesses that want flexibility, control, and the ability to go beyond out-of-the-box reporting.

Sana Commerce Insights+

For customers who want it all, we have Sana Commerce Insights+ which combines Sana Commerce Insights with both Piwik add-ons in one package. In the table below, you can see the differences between all versions of Sana Commerce Insights.