Export Data from Sana to Dotdigital

When connection between Sana and Dotdigital is established, you can easily import customer accounts and data as well as customers' sales statistics from your ERP system directly to Dotdigital. You can import all Sana shop accounts and newsletter subscriptions to Dotdigital and use customer segments to import additional customer information from ERP to Dotdigital, but only for those customers who have shop accounts. A customer segment can be created based on the:

  • Customer data from ERP

  • Customer newsletter subscription including guest customers who are subscribed

  • Customer sales statistics from ERP

  • Customer shop accounts from Sana Admin except guest accounts as guests do not have shop accounts

  • Basket (for example, customers with open cart items) from the Sana database except for the baskets of the guests

Those customers which satisfy the selected criteria in the assigned customer segment will be imported to Dotdigital.

Besides, you can easily import product data from your ERP system and Sana directly to Dotdigital. For this purpose, you need to use product sets in Sana Admin. All products from the selected product set will be imported to Dotdigital. In Dotdigital you will see the data of each imported product like the ID, name, description, also image, price, stock, product page URL, etc.

Read more detailed information in the next articles.