How to Use Sana Apps?

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NOTE

If you do not have a valid Sana Commerce Cloud license for your webstore domain, you will not be available to access the Sana App Center.

If you install Sana Commerce Cloud on the test environment using a "localhost" domain or some other local domain, for example "*.webstore.local", or you use Sana Commerce Cloud SDK to customize the Sana Commerce Cloud project, you will still need the Sana Commerce Cloud license for the local domain to access the App Center. Please, contact your Sana Commerce representative to generate the Sana Commerce Cloud license to be able to access the App Center.

Sana App Center is designed to streamline your e-commerce business and enhance the customer journey without requiring extensive technical expertise. By providing you with the possibility to add new services as easily as downloading an app on your smartphone, Sana Commerce Cloud opens up a world of opportunities for growth, flexibility, and improvement. Whether you are just starting out or scaling up, App Center has powerful apps to support every stage of your business journey.

From convenient payment options to improved shipping logistics and engaging content features, App Center offers everything you need to create a versatile, powerful, and customer-centric webstore. Explore the possibilities and discover how easy it is to expand your webstore with just a few clicks.

For your own safety, we have implemented a number of precautions that depend on whether you have a standard Sana product or a customized project.

A Sana webstore administrator can disable installing, uninstalling, updating, and uploading the Sana apps and language packs when Sana Commerce Cloud is installed on the customer's environment. This is done so that the user cannot accidentally uninstall or update the app or language pack. To make sure that no user who has access to Sana Admin will not upload some broken app, or some package with malicious code, uploading of apps or language packs can be also disabled.

Therefore, if you do not have permission to install, uninstall, update, or upload the apps and language packs, you should contact the person who is responsible for your webstore maintenance or hosting, this can also be your Sana Commerce project manager or partner.

Standard Sana Product

Sana Commerce customers running on the standard Sana Commerce Cloud product (both on-premise and in the cloud) can install, configure, update, and uninstall the Sana apps and language packs themselves directly in Sana Admin whenever they want.

Customized Sana Project

Those Sana Commerce customers who have a customized Sana Commerce Cloud project can access the Sana App Center to see all available Sana apps and language packs, but they cannot install, update, or uninstall the apps themselves not to break the customized functionality. They need to contact their Sana Commerce representative, if they want to install some app.

Sana Commerce customers who have a customized Sana webstore can see a notification in Sana Admin. The message states that customers can install any app at their own risk, however, some apps might not work properly in combination with some customizations or they might even break the customized functionality after the installation. Sana project managers can enable this message for the customized Sana projects in the configuration file on the server.

Custom Apps and Language Packs

NOTE

Custom apps (non-standard / unofficial apps created by other companies but not by Sana Commerce) are outside of our control. Thus, Sana Commerce cannot be responsible for it.

Sana Commerce SDK partners, Sana project teams, and other companies can create any app, and then upload and install it on the customer's environment directly in Sana Admin. This reduces the need to customize the Sana Commerce Framework.

Sana Commerce partners can also create language packs for a webstore and install them on the customer's environment directly in Sana Admin.

All custom apps and language packs are not shared in the App Center. The custom apps and language packs implemented for a certain project and installed on the customer's environment are not shown in the App Center to all other users. Sana Commerce customers and partners can see there only the standard (official) Sana Commerce Cloud apps.