Creating a Sales Order with a Sales Category

What you sell and how you do it also determines the business processes in your organization. Some companies sell different services but not physical products, for example, software licenses and hosting services, insurance, beauty and hairdressing services, security services, repair services, etc.

You can use sales categories in Microsoft Dynamics AX for these kinds of non-inventory products. This is standard functionality. In Microsoft Dynamics AX, you can create a sales order with a sales category instead of a product. It is now supported in Sana as well.

Sales categories can be shown in the Sana webshop as regular products. Customers can add such sales categories to the shopping cart and create orders with them. Orders with sales categories are available in the order history.