Superuser Has Disconnected Your Session

Component

SAP Business One

Symptom

This error may occur when you click Test connection in the ERP connection settings in Sana Admin to check connection between a Sana web store and SAP Business One:

SAP error: Superuser has disconnected your session; exit the application

Cause

This issue occurs when the DI server user for SAP Business one is disconnected from the Connected Clients table in SAP Business One.

Solution

Restart the DI Server. Restarting the DI Server will create a new session and a new user login in SAP Business One for the DI Server.