Webshop Discounts

NOTE

Applies to: Sana Commerce Cloud 10.0.9 and higher in Microsoft Dynamics NAV

Some shop owners when they start their online business use different discount strategies to get new visitors buying or encourage existing customers to order again. Some of them even offer discounts on all products in the catalog. In this case, shop owners don’t want to set up a lot of different discounts but want a very simple way to set the same discount for all products. For this purpose, shop owners can use a webshop discount.

A webshop discount gives customers a discount for any products from the catalog. It is calculated for the total order amount and is shown as an invoice discount in the shopping cart of the Sana webshop. You can create a webshop discount either for all customers of your webshop or for a specific group of customers.

Create a Webshop Discount

In Microsoft Dynamics NAV click: Webshop > Webshop Discounts > Webshop Discount.

The table below provides the description of the fields necessary to create a webshop discount.

Field

Description

General

Webshop Id

Select a webshop.

If you have multiple webshops, you can create webshop discounts for each webshop separately. 

Description 

Enter the description of a discount.

This webshop discount description is used in Microsoft Dynamics NAV only, and it is not shown in the shopping cart of the Sana webshop.

Status 

The status of a webshop discount.

Use the Enable button on the Action Pane to activate the discount, or the Disable button, in case you want to deactivate the discount. You can edit the webshop discount only if it is disabled.

Customer Disc. Group 

Select a customer discount group or leave it empty.

You can create a webshop discount for all customers or for a specific customer discount group. If you leave the field Customer Disc. Group empty, the webshop discount can be used by any customer.

To assign a customer to the customer discount group, open the Customer Card and on the Invoicing FastTab, select the Customer Disc. Group.

Priority

Specify the priority of the webshop discount compared to other discounts.

If you have several similar webshop discounts, the discount with the highest priority will be applied. Priority number 1 is the highest.

For more information, see Webshop Discounts Priority.

Benefits

Discount %

Enter the discount percentage.

The webshop discount is calculated for the total order amount and is shown as an invoice discount in the shopping cart of the Sana webshop.

Validity Dates

Starting Date

Use starting and ending dates, if you want the webshop discount to be active for a certain period.

Both fields are optional, so you can specify either Starting Date or Ending Date, or leave them empty.

Ending Date

When a customer creates a sales order and if the webshop discount is calculated, its details will be stored in the Sana specific fields of the sales order in Microsoft Dynamics NAV.

To check the Sana specific fields of the sales order, in Microsoft Dynamics NAV open the sales order details and click Sana Commerce at the top of the window.

On the Discounts FastTab, you can see the webshop discount details.

Copy a Webshop Discount

If you need to create several similar webshop discounts, there is no need to create a webshop discount from scratch. You can save time and use an existing webshop discount as a template. You can just copy an existing discount and change it the way you need.

  • You can copy a webshop discount from the list page.

  • You can also copy a webshop discount from the webshop discount details. All the settings and products are copied from one webshop discount to the other.

Then you can modify a webshop discount. You can change the copied webshop discount only if it has the Disabled status.

You cannot enable two completely identical webshop discounts. You will see a notification informing that the same webshop discount already exists.

Webshop Discounts Priority

In Microsoft Dynamics NAV you can create several similar webshop discounts for the same webshops.

Priority number 1 is the highest.

There are several options to change the priority of webshop discounts:

  • You can change webshop discounts priority on the list page by clicking Increase Priority or Decrease Priority.

  • You can also use the buttons Increase Priority or Decrease Priority on the webshop discounts details.

  • On the General FastTab, in the Priority field, you can also enter a webshop discount priority.

Disable Webshop Discounts

If you do not want to use the webshop discounts in the Sana webshop, you must disable them.

In Microsoft Dynamics NAV click: Webshop > Lists > Webshops. Open the necessary webshop and on the Optimization FastTab, select the Disable Sana Discounts checkbox.