Item Sales Tax Group for Charges

When customers create an order in the Sana webshop, they can select shipping and payment method.

When a sales order is placed in the webshop, the selected shipping and payment costs are stored as charges in the related sales order in Microsoft Dynamics 365 for Finance and Operations. When the first sales order with payment and shipping methods is placed, new charge codes will be created in Dynamics 365 for Finance and Operations.

Shipping and payment costs coming from the webshop are booked on the G/L accounts set in the Webshops form.

If in the general ledger parameters it is configured to check sales tax groups that are associated with charges or products and it is not set, the sales order cannot be processed.

In this case the default item sales tax group should be set in the Webshops form. When in the general ledger parameters it is configured to check sales tax groups and it is not set for a charge, the default one from the Webshops form will be used.

NOTE

A product is not orderable, if the item sales tax group is not set for it.